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Covid-19

Covid Plan

Precautions, Information & Guidelines

The priority at Naxos Resorts Hotels is the safety and well-being of our guests and employees. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at Naxos Resorts Hotels .
We follow the standards and protocols related to COVID-19 as issued by the Greek government, the Ministry of Health, the Hellenic National Public Health Organization, and local health agencies.
Changes at the hotel policies and the terms of stay and our commitment to health & safety
Check-in after 15:00 & Check-out up to 11:00 am.
For reasons of public health protection, we keep a record of all visitors to the accommodation. The data must be kept (Greek Government Law 2084B / 30/05/2020 Decision 1881/29.05.2020) so that it is possible to communicate with the close contacts of any COVID-19 impact, which may be identified later.
Maid, bed linen and towels change service will no longer offered on daily basis. According to the regulation 1881/29.5.2020 as it is stated at the Official Greek Government Gazette and it has been enforced by law:

1) Frequent maid during guests stay is not allowed (in order guests and hotel housekeeping staff contact to be avoided), unless it has been requested by the guest.
2) The daily change of bed linen, pillowcases and towels is not allowed and carried out only upon the request of guests.

Should you require housekeeping, change of bed linen, pillowcases and towels, please ask the reception.
Breakfast type is buffet and it is served by a member of the hotel staff. Your are not allowed to get close the buffet counter / table.
Entrance and / or stay by non-lodgers in the hotel rooms is strictly prohibited.

Guidelines

In case you feel seek or in case of fever, cough, loss of taste or smell, please stay in room and contact the reception.
Please keep the distances as recommended.
Follow the floor sign stickers
You are advised to open periodically the windows of your room for natural ventilation.

For your information

The rooms are cleaned after guests' check-out with steam appliance at temperature 70 - 100° Celsius.
Medical / First Aid kit is available at the hotel.
In communal areas of the hotel, there are signs, antiseptics and disposable gloves.

Thank you for visiting Naxos Resorts Hotels
ESPA